Refund policy
Refund & Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
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Be in the same condition as you received it
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Be unworn or unused
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Have original tags attached
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Be in its original packaging
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Include the receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at nimishekka@gmail.com.
Once your return request is approved, we will provide:
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A return shipping label
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Instructions on how and where to send your package
đź“Ś Note: Items sent back without first requesting a return will not be accepted.
Return Address:
đź“Ť [INSERT RETURN ADDRESS]
If you have any questions regarding returns, feel free to contact us at nimishekka@gmail.com.
Damages & Issues
Please inspect your order immediately upon receiving it.
If your item is defective, damaged, or incorrect, contact us right away so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
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Perishable goods (e.g., food, flowers, plants)
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Custom or personalized products
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Personal care items (e.g., beauty products)
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Hazardous materials, flammable liquids, or gases
If you’re unsure whether your item qualifies, please contact us before initiating a return.
Exchanges
To get a different item, we recommend:
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Returning the original item (once approved), and
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Placing a new order separately
This is the fastest way to ensure availability.
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Refunds
Once we receive and inspect your return, we’ll notify you whether your refund is approved.
If approved:
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The refund will be issued to your original payment method
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It may take up to 10 business days for your bank or credit card provider to process the refund
If more than 15 business days have passed since your refund was approved, please contact us at nimishekka@gmail.com.